Why Lake Arbor Auto: A Quick Overview

AAA Approved Auto Repair

Lake Arbor Automotive & Truck is a AAA Approved Repair Shop, meaning it meets the rigorous standards of the American Automobile Association. A certified shop must meet standards for cleanliness, proper tools, adequate technical training, and appropriate technician certifications.

In addition to having an impeccable repair shop, a certified facility must have a favorable opinion rating amongst its customers: AAA performs a survey of a significant number of the shop's customers and obtains their opinions "on how well the business meets their automotive service needs." The shop must score at least 90% on each question.

There are only 85 shops in Colorado that are qualified.

BBB Gold Seal Shop

Lake Arbor Automotive is a four-time BBB Gold Star winner, the Better Business Bureau's recognition for having had no complains for an entire 36-month period. In fact, for the last seven years (and roughly 49,000 vehicles), Lake Arbor has had no complaints from customers to the BBB.

As a member of the BBB, Lake Arbor Auto is in compliance with the the highest standards and requirements for operating a business. (The BBB's Reliability Report for Lake Arbor Auto is available on their website for anyone to see.)

ASE Certified Technicians & Blue Seal Shop

Lake Arbor Auto employs four ASE Certified Master Technicians, a title which means that they are certified by the National Institute for Automotive Service Excellence on every mechanical and electrical component and system.

An ASE Certification signifies a commitment to excellence by a technician. In order to be certified in an area, a technician must take difficult, national tests on the most current methods and models, meaning they must constantly be learning about new technologies as they are developed. ASE Certified Master Technicians must keep current certifications in eight areas: Engine Repair, Engine Performance, Electrical/Electronic Systems, Brakes, Heating and Air Conditioning, Suspension and Steering, Manual Drive Train and Axles, and Automatic Transmissions. Technicians must also re-test every five years in order to keep their certification.

Lake Arbor Automotive is also an ASE Blue Seal Certified Shop, meaning it is in the top 1% of shops in the nation (and has qualified for the designation every year since its inception). Shops that are recognized as Blue Seal Certified "recruit the best employees, support their training, and insist on the best equipment." The Blue Seal means that any repair need you have will be handled quickly and professionally at Lake Arbor Automotive.

For this reason, Lake Arbor Auto is the place to bring your car for auto repair that you can trust to get it right, the first time.

ASA National & State Member

The Automotive Service Association is the most prominent auto repair association in the country with over 13,000 business owner members. As a member of ASA, Lake Arbor Automotive has access to information on the most up-to-date vehicle technology, meaning your car will be fixed right, the first time. Also, as an ASA member, Lake Arbor must adhere to ASA's Code Of Ethics and professional business practices, meaning we must offer the highest quality and most ethical repair in order to continue being a member of ASA.

Ownership

Lake Arbor Owner Dana TePoel has been in the automotive repair business for over 30 years. Dana is an Advanced Level Master Technician in both Gasoline & Diesel disciplines, and is an Accredited Automotive Manager with the Automotive Management Institute. He and his staff have over 165 years of combined experience in the automotive repair business.

Customer Service

The Lake Arbor Automotive goal is to provide all of the information a customer needs to make an informed decision about their car repairs. Our goal is to teach -- never to sell -- and to make sure that you're comfortable and confident in your decisions. Before you authorize any repairs, we want you to know what the repair does, why we recommend that you do it, and how much you can save in the long run by having the repair done.

Care and concern for your specific needs is demonstrated consistently at Lake Arbor Automotive. Our goal is to create a higher level of confidence, loyalty, and satisfaction.

One-Stop Convenience

Lake Arbor Automotive & Truck is a state-of-the-art facility. It offers customers highly recognized, top quality products and services, including: a complete service and repair operation; a laser alignment machine; and ten repair bays to handle the servicing of all makes and models, foreign and domestic, including all major and minor repairs. (A much more complete list of services can be found on the services page.)

Customers enjoy access to fast, affordable front-end alignment and a full line repair service.

High Credentials

1. AAA Approved Auto Repair
2. BBB Gold Star Award Winners
3. ASE Blue Seal of Excellence Certified Shop
4. In the automotive service business for over 30 years
5. AMI Accredited Automotive Manager certification
6. ASA local and national member
7. Highest Volume Emissions Repair Facility in Colorado
8. Member of the Association of Diesel Specialists
9. Authorized Bosch Diesel Service Center